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Internal: new JT customer message (internal_jt_message_notification)
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  • The branded header and footer are added automatically -- write only the body content here.
  • Use {{merge_field}} for variables. Missing fields raise at send time.
  • For a CTA button, paste this HTML and edit the text + URL:
    <table cellspacing="0" cellpadding="0" border="0" style="margin:16px 0;"><tr><td><a href="{{url}}" style="background:#7B2D42;color:#fff;padding:12px 28px;text-decoration:none;font-weight:600;border-radius:6px;display:inline-block;">Click me</a></td></tr></table>

Aim for under 160 characters per segment. Long SMS gets split into multiple messages. Lead with the company name -- recipients won't recognize the number.

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Subject: [CM] New customer message on Avery Master Closet

SMS channel not enabled.

Sample merge values 
{
  "job_name": "Avery Master Closet",
  "message_excerpt": "Quick question about the hanging rod height...",
  "job_link": "https://example.com/jobs/sample"
}