Dashboard · Customer Comms · Settings
Settings
Edit the guardrails. Changes save to comms_settings.json.
Send safety
When OFF (default), every "Send" click logs what would have happened but does NOT call Twilio or Gmail. Flip this ON only after you and Jesy have run a few test sends in dry-run and confirmed the rendered messages look right.
Quiet hours (SMS only)
SMS sends are held outside this window and rescheduled to the next start hour in the customer's local time. Email is never gated by quiet hours.
e.g. America/Boise, America/Los_Angeles
Daily caps
Maximum sends per customer per 24 hours. If we'd exceed, the message is held for review. Set to 0 to disable.
Opt-in / STOP handling
Prepended to the FIRST SMS sent to a contact. Required for legal compliance.
Replies that confirm SMS opt-in.
Branding (email header & footer)
Customers see this on every email notification. SMS is text-only -- branding doesn't apply there.
Used in the footer + as alt-text on the banner.
Only shown if no banner URL is set.
Public URL to a banner image (e.g. uploaded to Squarespace or any image host). Replaces the wine-colored text header. Leave blank to use the text wordmark fallback. Recommended: 1200x300px PNG, under 200KB.
Used in footer + "text us at" nudge.
Where the "log in to your project portal" link in the footer points.
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